BF
Belinda F

1 reviews | Active since Mar 2017

14 Apr 2017, 22:36

Refund

<p>I bought to T-Shirts from Billabong on Wednesday One at Langeberg Mall Mosselbay and One at Garden Route Mall. The one shirt to tight and the other one to Big for my husband. Then I decided I will return them for a refund. On arrival at the Garden Route Mall Billabong, I was very unhappy as the sales lady with the name Marika was very rude and uprupt, she said to me I should read the notices that is stuck on the counter, they do not give refunds it must be credited to my credit card, I then told her I do not have a credit card well then they can not help me. Please explain to me one thing, if you go and shop at any store is it me as the consumers responsibility to see if there is any notices which notify the consumer of such notice or is it the salespersons responsibility to notify the consumer? I did not go to Billabong to read notices I just went to buy a shirt....at the end I went to the centre management offices, where they helped me with open arms, they contacted the area manager whereby he said they will give me a voucher that is valid for 3 years/or they can refund my money within 10 working days, I got so anoid with him that I put the phone down in him. I just want to tell you people at Billabong why would you think I will ever support you ever again with people in your employment to be rude and uprupt????????? I was very frustrated and I had a vision from God that I should give these shirts to someone that really needs it, which I did and I felt good about it as I showed BILLABONG SA THAT I AM A BETTER PERSON THAT WHAT THEY ARE. THANKS FOR YOUR PATHETIC SERVICE, I WILL DO ANYTHING IN MY POWER TO NOTIFY ALL OF MY FAMILY AND FRIENDS NOT TO SUPPORT YOU EVER NOW I KNOW WHY YOU DO NOT PROSPER ITS BECAUSE OF YOUR PATHETIC SERVICE......</p>

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