MS
Marcelle S

1 reviews | Active since May 2016

07 Jun 2017, 11:15

BIKE MARKET ON FACEBOOK --- Buying of a second hand bike

<p>Hi bought a mountain bike from this facebook page called Bike Market about 3 months ago. They are a registred company selling used mountain bikes. They do stipulate that the mountain bikes are serviced prior to purchase, however this is not the case. I hadrly rid my bike, and one sunday after taking a stoll my disk break pads fell off rusted. I took the mountain bike to Specialized just to discover that the bike was never serviced thus this could have been a major safety issue assumingly the mountain bike was serviced and has stated in "good condition" This is utter nonsense, I would not advise anyone to buy the and bicycle from this company as they lie to you. They do offer you to fix the bike themselves, however I feel if they can lie from the start then they can lie again. Some of these mountain bikes are very expensive and now costing me R4500 for the repairs after initially paying R23800 for the mountain bike.</p> <p>This is not the first instance how many more has to come???</p>

0
Replies (1)
Bike Market
Bike Market's reply07 Jul 2017, 11:43
Official

Hi Marcelle

Many thanks for the review, without them we would not know how to improve our business. We appreciate you giving us the opportunity to rectify this situation, we will always endeavour to find a solution to a problem or issue posed by one of our clients. As the leader in 2nd hand mountain bike sales in South Africa, our aim is to provide top quality sales and service at reasonable prices. Should you wish to take us up on our offer of repairs, please feel free to come visit us in store.

Many Thanks

Chris

Bike Market