Terrible Service - Incredibly RUDE!

This company is best avoided: They collected my motor cycle on the 31st of August 2020. Two weeks later I still had no feedback.

After numerous un-returned calls I eventually get hold of the workshop manager who tells me that they have not had a chance to look at it yet, but will strip it now quickly and I should call back in an hour.

An hour later I get told by whatsapp that the piston is melted and the repair will cost R7k, "but dont hold me to that"

I then ask the workshop manager to call me so we can discuss it futher. This is met with another whatsapp message which reads "the cylinder is damaged and its a nicasil sleeve so you can add another 5k to the estimated price"

I then asked for the bike to be returned to me.

A few minutes later I receive an invoice for a rejection fee of R3565.00

When I questioned how I could possibly be charged that much for the half ****d service I received I got verbally abused by Tanya, and told that fee is clearly visable on all of our quotations. If I actually had a quotation from them them i may have known this. To this point I have not actually seen a quote.

There is no mention of that fee on their pick up note either.

This has just been a nightmare of an experience and the company is just not nice to deal with with. I now have to pay R3500 for a half assed assesment or forfiet the bike.

Just save yourselves some headaches and take your bike somehwere else.