bad service and lack of respect

The worst service from William the owner himself to clients. On Facebook event value he is magic, when it comes down to the deal total arrogant hides behind his staff. Never returns calls new messages. A total waste of time going to bike craft for service and support. You tell him what the bike is doing and parts that's could or are affected and he charges for what you tell him. Not shie to charge an arm and a leg either, not at all negotiable when he says he has not fixed or suggested another option to look at. What a lag to deal with.