1 reviews | Active since Aug 2016

05 Sept 2016, 11:34

****** USELESS!

<p>Big Foot you are absolutely useless! This is not the first time where I've booked an urgent collection and you've dropped me in the ****. <br />Oh no your guys said that it was closed, meanwhile my supplier is swearing ****** ****** because their despatch stays open!! They have security their until late into the evening, and yet Bigfoot says nope that they were closed.<br />Please if anyone has any suggestions for a more compitent courier, please do let me know as we are looking to drop Bigfoot.<br /><br /></p>

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Replies (1)
Bigfoot Express Freight
Bigfoot Express Freight's reply22 May 2017, 15:43
Official

We apologise for the inconvenience suffered. We've taken your feedback to heart and have invested in resources, including human capitol to ensure customer satisfaction.

We are happy to report that our service standard are back to the exceptional levels, that our customer deserve.

Kind regards

Deon Jordaan

Best regards,