AM
Amanda M

1 reviews | Active since Sept 2017

28 Mar 2018, 15:56

The worst service ever!

Horrible service. No sense of urgency. Calls go unanswered. Booked collection on Tuesday and collected on Friday after we told them it was urgent!-The customer kept calling to ask about their goods. Horrible, Horrible Horrible service.

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Replies (1)
Bigfoot Express Freight
Bigfoot Express Freight's reply28 Mar 2018, 17:10
Official

Dear Sir/Madam

Allow me to apologise for the lack of service that you've experienced. This is certainly not the manner in which our business operates. Please be so kind as to provide me with the details of your collection (collection reference number) or waybill details (waybill number) as I wish to have this matter investigated and resolved.

Feel free to email me at ***

Kind regards

Deon Jordaan