1 reviews | Active since Aug 2015
Shocking Service
Our Company often used BigFoot but the last 3 months was unexceptional <br> From items arriving broken , late invoices, incorrect address , mistakenly put a COD on the waybill for our Client . Our company is responsible for the payment . it was a 2 month battle having the broken items issue resolved the are not replacing or give are money back only a free delivery to the client .
We apologise for the inconvenience suffered. We've taken your feedback to heart and have invested in resources, including human capitol to ensure customer satisfaction. We are happy to report that our service standard are back to the exceptional levels, that our customer deserve.
Kind regards
Deon Jordaan
We apologise for the inconvenience suffered. We've taken your feedback to heart and have invested in resources, including human capitol to ensure customer satisfaction. We are happy to report that our service standard are back to the exceptional levels, that our customer deserve.
Kind regards
Deon Jordaan