DP
Deon P

1 reviews | Active since Dec 2018

15 Feb 2020, 16:11

How are you still in business?

Phone rings off the hook, nonchalant attitude of the staff. Receptionist (when she bothers to answers the phone) wil place you on an infinite hold-loop, until the call simply gets cancelled or dropped. They don't delivered when promised, although arrangements were made. Promised delivery with 24-48hrs, well we are on 72hrs, and still no packages!!!!

All round POOR service, average rates and unreliable delivery times. STAY AWAY!!!!!

0
Replies (1)
Bigfoot Express Freight
Bigfoot Express Freight's reply28 May 2020, 11:17
Official
Dear Deon
We apologise for the late reply as the system did not allow for a reply.
Since your reply, we have improved our services and communication.
We hope you would give us a try once more and we are certain we will delight you with exceptional services.
Kind regards
Bigfoot Express Team