nM
naushad M

1 reviews | Active since Mar 2016

01 Nov 2021, 10:40

bigfoot is dishonest

2nd time am having a problem with this company. firstly,i sent tem all details of the shipment weights and dim.the guy at collection call centre gave m a quote based on the info i gave to him.i sent the same info to 3 different freight companies. all 3 gave me quotes below R2000 so did bigfoot ,but bigfoot was R300 cheaper.i gave them the buss as i have been doing buss with them for many years. consignment was sent from jhb to my town just outside cape town. this is where the problem started.someone at cape town office called me to give me a new price which was R4000 more than what i was quoted. they expect me to pay this amount for empty cans which cost me only R500. if i knew they were gonna do this then i would have used one of the other companies.this is unprofessional and pathetic.i am a regular client of theirs but now they lost me as a client. avoid if you can.

0
Replies (9)
Bigfoot Express Freight
Bigfoot Express Freight's reply09 Nov 2021, 10:19
Official
Dear Naushad

I hope you are doing well. Please send me your query details and I will gladly assist.
Your contact number/email address, much appreciated.
Kind regards
Bigfoot Team
nM
naushad M's update09 Nov 2021, 14:10
Reviewer Update
my email is ***
Bigfoot Express Freight
Bigfoot Express Freight's reply09 Nov 2021, 14:25
Official
Dear Naushad

Your address is not recorded, kindly confirm please.
nM
naushad M's update09 Nov 2021, 18:10
Reviewer Update
i already sent my email its ***
nM
naushad M's update17 Nov 2021, 10:56
Reviewer Update
these guys never bothered to contact me .unprofessional and useless
avoid if you can.better companies out there with better rates as well
Bigfoot Express Freight
Bigfoot Express Freight's reply17 Nov 2021, 16:04
Official
Dear Naushad

Kindly note that your email address has not come through and your contact details.
Please urgently forward so we can assist further.
Kind regards
Bigfoot Team

nM
naushad M's update17 Nov 2021, 16:35
Reviewer Update
please dont take me for a fool.how many times do you want me to send it.i send my info and you guys dot bother contacting me
Bigfoot Express Freight
Bigfoot Express Freight's reply17 Nov 2021, 16:38
Official
Dear Sir

My sincere apologies, I want to help, therefore requesting information.

Kind regards
Bigfoot team
nM
naushad M's update17 Nov 2021, 16:42
Reviewer Update
this is final time i am giving you my email
***