JM
J M

1 reviews | Active since Mar 2020

04 Mar 2020, 09:17

TRISTELLE AT BIG FIVE PANEL N PAINT

I was actually told by a colleague who's had a mishap previously and delt with the service of Big Five Paint N Panel and I'm extremely glad to say that everything I heard was actually not too good to be true especially considering the fact that I'm someone who'd rather listen to word of mouth instead of what you read on the net. As I recall that day.. It was 2am in the morning when I was involved in a horrific accident that had left my girlfriend injured. As I panicked ,I was then approached by a tow operator attending to the scene.He then asked me if my Toyota Quest 2017 was insured . Frantically I confirmed my insurance details verbally. The tow operator then asked me if I heard about this reputable Panel shop based in Glen Anil. Instantly i remembered my colleagues experience and then instructed the tow operator to tow my vehicle fo Big Five Panel N Paint. Confused and worried about my girlfriends condition I then had to focus on getting my girlfriend medical assistance hence I rushed over to the nearby hospital whilst allowing the tow operator to tow my damaged baby away.. 15minutes later that morning I received an absolutely pleasant call from a very dignified women named Tristelle confirming that my vehicle had safely arrived at Big Five Panel N Paint and that my personal belongings is kept in safe keeping That call immediately reassured me that my vehicle is in a secure barricaded premises with employees working 24hours assisting traumatized individuals like myself. Its not often that at 2 30 am you would receive a call confirming all is in order. I heard of many situations of scenarios in which cars are ****** on scene and alot could have went wrong. But this panel is definitely 1 in a million. The cherry on the top is the kind of caliber and manner in which the employees are clearly trained professionally to address badly damaged clients like myself. Tristelle.. I'll never forget the name because of the service I received from this individual who treated me like family and went the extra mile to make sure that in the time of loss everything is going to be okay , Big Five Paint N Panel is very efficient with their work and in my books I rate their service A+ .. Their enthusiastic team has definitely turned an unpleasant time into a breeze for me by being on pa , attending to every call and their bubbly personalities sticks out tremendously.

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