Greedy and *********

I booked a jumping castle for my son’s 4th birthday. 2 days before his birthday he fell, resulting in a fractured skull and blood clot on his brain. We spent his birthday in ICU and he was in recovery for weeks after this. I contacted Biembie and asked for a refund the day after he fell, but they refused. I explained the situation, but they offered to postpone the order to another date. I explained that he won’t be allowed to jump on anything for several months, but they simply stopped responding to my emails. I am astounded by the greed and lack of empathy displayed by this company. It was a relatively small amount of money, so this is about the principal for me. The comsumer protection act states that I am entitled to a refund, but I simply don’t have the time or energy to take this any further.