Sep '26 - Sep '26
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Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Sept 2026
Ignored, promises not kept, and feeling treated disrespectfully after being a customerfor14 years
After about 14 years of servicing the same car at the same place, I have to say that I am extremely disappointed with Toyota Woodmead. There has been services that I was not satisfied with, I.e. on multiple occasions they did not have stock of a simple thing like sump plug washer, which led to oil leaks, because they never phoned to tell me stock has arrived as promised. We have always been able to resolve such matters in a civil manner. The last time they worked on my prado, they somehow managed to break a light cover, because somebody somehow forced the bonnet down, while the cover must have shifted during the work. It was forced so hard, that it changed the alignment of the bonnet. I only noticed this when I arrived at home. They also left a mark on the bonnet which they were unable to remove. I told them not to respray the bonnet, which they offered to do, and was promised a new pair of light covers. They did not do follow through with this. I then phoned the servic advisor, a day later the service manager, and another day later the dealer prrincipal. I was unable to get hold of any of them, even though I left numerous messages. This is the first time that I left a negative review on any platform as far as I can remember, but being ignored is the worst way that a customer can be treated
1 reviews | Active since Sept 2026
Ignored, promises not kept, and feeling treated disrespectfully after being a customerfor14 years
After about 14 years of servicing the same car at the same place, I have to say that I am extremely disappointed with Toyota Woodmead. There has been services that I was not satisfied with, I.e. on multiple occasions they did not have stock of a simple thing like sump plug washer, which led to oil leaks, because they never phoned to tell me stock has arrived as promised. We have always been able to resolve such matters in a civil manner. The last time they worked on my prado, they somehow managed to break a light cover, because somebody somehow forced the bonnet down, while the cover must have shifted during the work. It was forced so hard, that it changed the alignment of the bonnet. I only noticed this when I arrived at home. They also left a mark on the bonnet which they were unable to remove. I told them not to respray the bonnet, which they offered to do, and was promised a new pair of light covers. They did not do follow through with this. I then phoned the servic advisor, a day later the service manager, and another day later the dealer prrincipal. I was unable to get hold of any of them, even though I left numerous messages. This is the first time that I left a negative review on any platform as far as I can remember, but being ignored is the worst way that a customer can be treated