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sheldon H

1 reviews | Active since Nov 2019

10 Feb 2020, 09:38

WORST UNPROFSSIONAL AND DISGUISTING SERVICES

or tambo treated me with such disrespect and refused to let me in 10 min prior to my check in time it was not even busy they argued with me instead of explaining BOOKING KWGBKH

I AM SO APPLAUDED BY THE SERVICES GIVEN AND THE MANAGERS ATTITUDE AND SHE DID NOTING TO EVEN HELP ME OR CALM THE SITUATION DOWN

SHE DID NOT EVEN OFFER AN APOLOGY FOR HER OR HER STAFFS RUDENESS AND TOTAL DISRESPECT

I BOOKED MY LOUNGE VOUCHER THROUGH FLYSAFAIR BEFORE I WENT IN AND USED IT I WAS TOLD I WOULD GET A REFUND BY THE BIDVEST LOUNGE BUT WHEN I ASKED FLYSAFAIR THEY SAID NO

SHELDON TYROL HEUER CELL *** / *** BOOKING : KWGBKH

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Replies (1)
Bidvest Premier Lounge
Bidvest Premier Lounge's reply11 Feb 2020, 12:21
Official
Good day Sheldon. We apologise for the bad experience while trying to access the lounge. We would like to contact you, as we are currently investigating the incident. Please forward us your contact details to *** and our lounge manager will contact you ASAP.