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mokgadi M

1 reviews | Active since Feb 2023

16 Sept 2024, 20:31

Poor service ever VW

Bad service ever, drove a car for six months then encountered mechanical issues and the dealership is not willing to assist no warranty was issued now the only thing the are good is lying and empty premises,coming up with stories that the cables have been eaten by rats yet the car is full of types everywhere went to the dealership the sales manager is not helpful at all.Its been a month now I’m really gonna take this further no dekra report was issued the sales person keep saying he did a quality check I must enforce communication it’s been a month with run arounds and I’m expected to more than 60K for a car that i bought six months ago and it started acting up after I took for a service on the 02 August 2024 then the 12th of August 2024 it broke down how so I need explanation and that I’m a women I’m willing to take this far. I’m not gonna leave this slide I’m paying for a car that I’m not using.

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mokgadi M's update16 Sept 2024, 20:36
Reviewer Update
They take advantage that I’m a women if no action is taken as the is no joy from the sales manger I will include my legal team and Xrepo I’m not playing I hope to get feedback soon. Escalated the matter to VW SA I hope I will get feedback on Thursday as per communication.