Totota Ballito | Arrogant

I went to visit Toyota Ballito on the 26th November 2024, I have had my demo model Toyota Vitz XR for 1 x year and I work from home, so do not drive the vehicle, accept around and about. I noticed some rust bubbling out around the windscreen and along the side of the windscreen. Toyota said they will get accessors out and then call me, however not explaining the process. So i collect the car, and they then proceed to tell me that it looks like it's MY fault and that it's stone chips. Rust bubbles is MY fault. I actually wanted to smack the guy because I hardly use the car. Still to this day, i have heard nothing from them, and i'm assuming i'm not going to hear from Toyota at all because the accesors didn't even have the decency to call me to ask me if I drive the vehicle all day every day or anything. This is one of the reasons I didn't want Toyota, I find the drivers and the brand is so damn arrogant and now apparently a bad paint job on a car that was on special is now my fault :( Very disappointed and this will definately be the first and last Toyota I'll ever drive if this is the treatment I get. and the type of car that is produced.