MM
Mishen M
1 reviews | Active since Dec 2021
03 Jan 2024, 11:18
Shocking Service
Left my vehicle at Bidvest Toyota Woodmead on the 18th of December and to date the vehicle is still not repaired apparently the part will only be delivered on the 12th of Jan. Try getting a hold of Toyota's Customer Service you have a better chance of getting hold of Home Affairs.. Very disappointing never Toyota again.. Every single time my vehicle was booked in there has always been delays no joy at all..
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Bidvest Mccarthy Toyota's replyOfficial
04 Jan 2024, 09:42Good day, Mishen
We appreciate you taking the time to raise your concern.
We sincerely apologize for the delay in repairing your vehicle.
The required part is on backorder, and we have received confirmation that it will only be delivered by the 12th of January.
We are in direct communication with Toyota SA and are trying to expedite the process as much as possible.
We will update you on the progress and ensure your vehicle is in excellent condition at our earliest convenience.
We understand that unforeseen delays can be frustrating, but we want to assure you that we take pride in our workmanship and customer service.
We apologize for any inconvenience caused and appreciate your understanding.
Best Regards,
Bidvest McCarthy Toyota
We appreciate you taking the time to raise your concern.
We sincerely apologize for the delay in repairing your vehicle.
The required part is on backorder, and we have received confirmation that it will only be delivered by the 12th of January.
We are in direct communication with Toyota SA and are trying to expedite the process as much as possible.
We will update you on the progress and ensure your vehicle is in excellent condition at our earliest convenience.
We understand that unforeseen delays can be frustrating, but we want to assure you that we take pride in our workmanship and customer service.
We apologize for any inconvenience caused and appreciate your understanding.
Best Regards,
Bidvest McCarthy Toyota
Bidvest Mccarthy Toyota's reply04 Jan 2024, 09:42
Official
Good day, Mishen
We appreciate you taking the time to raise your concern.
We sincerely apologize for the delay in repairing your vehicle.
The required part is on backorder, and we have received confirmation that it will only be delivered by the 12th of January.
We are in direct communication with Toyota SA and are trying to expedite the process as much as possible.
We will update you on the progress and ensure your vehicle is in excellent condition at our earliest convenience.
We understand that unforeseen delays can be frustrating, but we want to assure you that we take pride in our workmanship and customer service.
We apologize for any inconvenience caused and appreciate your understanding.
Best Regards,
Bidvest McCarthy Toyota
We appreciate you taking the time to raise your concern.
We sincerely apologize for the delay in repairing your vehicle.
The required part is on backorder, and we have received confirmation that it will only be delivered by the 12th of January.
We are in direct communication with Toyota SA and are trying to expedite the process as much as possible.
We will update you on the progress and ensure your vehicle is in excellent condition at our earliest convenience.
We understand that unforeseen delays can be frustrating, but we want to assure you that we take pride in our workmanship and customer service.
We apologize for any inconvenience caused and appreciate your understanding.
Best Regards,
Bidvest McCarthy Toyota