1 reviews | Active since Nov 2019
Poor workmanship
I had such a horrible experience with Toyota woodmead. I took car for service. It was major service and another service. I told them to check my aircon its not working. Fast forward I fetch car drive around and realize its still not working. I call the agent who was helping me Nomvula to let her know. My car had slept over there coz it was major service and I could not fetch it at 5pm. So next morning I fetched it. After informing Nomvula that aircorn is not working she kept pushing that I bring the car in on that day. I drove from sandton to take it there despite requesting I being it in the following days. The mechanic just looked at it and said it because the car was bumped in the front and the small dent probably affected the gas they need to remove the bumper and fix it then fix the aircorn thing. It all sounded like pure nonsense because the impact of that dent was soo minimal. Fast forward I took it elsewhere for assessment and 1st thing they did was test the aircorn gas and it was discovered its finished. The Toyota mechanic did not even bother checking gas as a possible issue but was ready to create a non existent problem so they charge me more money. *** Toyota woodmead yoll never seeing me again with ur lack of attention to detail, poor service.
Dear Kabelo,
Thank you for bringing this matter to our attention. We are truly sorry to hear about your recent experience and any inconvenience it may have caused.
Please know that the matter has been escalated to the dealership for urgent investigation, and they will contact you directly with a resolution. Rest assured, we are fully committed to addressing this issue promptly. We sincerely appreciate your patience and understanding.
Best regards,
Bidvest McCarthy Toyota
Dear Kabelo,
Thank you for bringing this matter to our attention. We are truly sorry to hear about your recent experience and any inconvenience it may have caused.
Please know that the matter has been escalated to the dealership for urgent investigation, and they will contact you directly with a resolution. Rest assured, we are fully committed to addressing this issue promptly. We sincerely appreciate your patience and understanding.
Best regards,
Bidvest McCarthy Toyota
