AN
Anand N

1 reviews | Active since May 2021

03 Apr 2024, 14:36

Poor communication

Called to get a quote on extended warranty for car. First call held on for a while then got fed up and put phone down due to no one answering. Then called again Held on after being transferred from reception for over 5 -10 minutes. Again got fed up and put phone down.

0
Replies (1)
Bidvest Mccarthy Toyota
Bidvest Mccarthy Toyota's reply05 Apr 2024, 11:13
Official
Dear Anand,

Thank you for bringing your concern to our attention.
We have been experiencing high call volumes.
We will be in contact with you and assist you accordingly. 

Apologies for any inconvenience caused.

Best Regards,
Bidvest McCarthy Toyota