Pathetic service from Toyota Pinetown

After the April Floods, my car picked up a few strange sounds as we were driving through high waters. Also it was extremely dirty and the heater stopped working as well, so I booked it in for a service on 22 April 22 and dropped it off at around 8am. By the afternoon at 5.15 they had done oil change but did not give any feedback about the belt and pulleys which was quite critical. Further, later about a week, I found out that oil cap wasn't tight. The car also wasn't washed. This was extremely annoying. I did not realize up until later that fine particles in the knee high water had caused these parts to wither away. The brakes on the car are also affected but drivable. The sound became so worrying that I drove to a garage and left it there. I tried to get parts from pinetown toyota but as per previous experience I got a whole lot of negative energy. I drove straight to toyota hillcrest and sourced the parts and paid on Saturday. We received the parts on Tuesday. I am using a curteousy car , thanks to miway insurance.