HR
Helena R
1 reviews | Active since Jan 2013
28 Nov 2023, 12:19
Misrepresentation by used car sales Hatfield Toyota
Complete misrepresentation by Hatfield Auto. @BidvestMcToyota @toyotahatfield Unresolved dispute. Paid cash for a used bakkie at Toyota Hatfield on 21 November. Delivery date kept being pushed back. When the bakkie could finally be viewed on Friday, it looked nothing like the advertised vehicle. Still no resolution. Update: Despite involvement of assistant manager and manager of used car section, STILL no resolution.
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Bidvest Mccarthy Toyota's replyOfficial
29 Nov 2023, 14:14Good day Dr. Helena
Thank you for taking the time to bring your concern to our attention.
Please be assured that we will investigate the matter and find a solution as soon as possible.
We will keep you informed and provide updates until the situation is resolved.
Best Regards,
Bidvest McCarthy Toyota Hatfield
Thank you for taking the time to bring your concern to our attention.
Please be assured that we will investigate the matter and find a solution as soon as possible.
We will keep you informed and provide updates until the situation is resolved.
Best Regards,
Bidvest McCarthy Toyota Hatfield
Bidvest Mccarthy Toyota's reply29 Nov 2023, 14:14
Official
Good day Dr. Helena
Thank you for taking the time to bring your concern to our attention.
Please be assured that we will investigate the matter and find a solution as soon as possible.
We will keep you informed and provide updates until the situation is resolved.
Best Regards,
Bidvest McCarthy Toyota Hatfield
Thank you for taking the time to bring your concern to our attention.
Please be assured that we will investigate the matter and find a solution as soon as possible.
We will keep you informed and provide updates until the situation is resolved.
Best Regards,
Bidvest McCarthy Toyota Hatfield