McCarthy Toyota Sold Me a Defective Car – I Feel Cheated

McCarthy Toyota has completely destroyed my trust. I bought a car in April, and from day one I raised complaints. Instead of taking responsibility, the dealership misled me and insisted the car had no issues.

Now I am stuck with a broken, noisy, oil-dripping car that I am forced to pay for every single month. A so-called “reputable” dealership sold me a defective vehicle.

When I went back for help, I was dismissed and pushed away to the Ombudsman. On HelloPeter, I was promised an investigation — yet 3 months later, nothing. This dealership clearly does not care about customers once they have your money.

This is not just bad service — this is a direct violation of the Consumer Protection Act (CPA): • Section 55: Consumers have the right to safe, good-quality products. • Section 56: If goods are defective within 6 months, the consumer has the right to return them, or demand repair or replacement.

McCarthy Toyota has ignored these rights. Instead of honoring the law, they left me with a car that is unsafe, defective, and a financial burden.

It is painful to pay for a car every month yet I cannot use it as intended. I am now worried that I will get stuck with this car, and as a woman, anything can happen to me if I get a break down at night. This is not only financially draining but also places my safety at serious risk.

I now believe this is dishonest misrepresentation, because the way they defended the car from the very beginning makes me suspect they knew it was faulty when they sold it to me.

McCarthy Toyota, your employees are destroying your reputation with ruthless dishonesty. You misled me, and I will not stop until this is exposed and dealt with.