Horrible Service ***

My insurance company towed in my vehicle at Bidvest Toyota Edenvale on Monday. I immediately received an SMS from them that one Alexander Claassen would be my service advisor, fine. I called them an HR later to inquire as to what was happening with my vehicle, as the so called advisor did not bother to inform me of any progress to my vehicle. I really found it Bizarre and it felt like deja vu. My conclusion is updates are only for w.....s (birds of a same feather perampulates). Now back to my sad story, On Tuesday morning again with no update I called for one and was told that the technical team was busy with my vehicle. Around 12 the advisor calls to say my car has been sent to the carwash bay, I must come and fetch it. After collecting the car I drove about 5km and boom the battery light was flashing at me again, unfortunately I could not go back as it was already after 5pm, this car was never looked at they only charged the battery instead of changing the alternator which is the root cause, they are not losing anything as the warranty covers for this cost. What an excuse of a dealership, now am stuck with the same problem in the middle of nowhere, will never bring my car to you ever again you bunch of lunatics, wasted my time and resources for nothing. You even forgot to do a service on my car and yet confirmation of service booking was sent to me and my wife, how dare you expected me to wait while you fixed your mistake at my time's expense, how in the devil's briefcase do you call yourselves a dealership. Shame on you