Complaint: Bad Service

<p>Thank you for the feedback ,I do understand the terms and conditions of Toyota ,however I am not happy that you have regrets on my request.</p> <p>I bought a Brand new Fortuner 2016 ,that had 2 oil leaks within 3 months of Purchase.</p> <p>My Vehicle is at Toyota from the 20th August 2016.</p> <p>Firstly it was meant to be a brand new vehicle <br />The vehicle is at Toyota from the 20th of August to date<br />I have been inconvenienced with a so called brand new vehicle <br />I still have to pay the repayment and insurance on a vehicle I do not have</p> <p> </p> <p>Disappointed in Toyota is an understatement .</p> <p>I am a consumer that has rights as well and it seems like I will have to use these rights.</p> <p>I will have your response on Hello Peter or the OMBUDS if need be.</p> <p> </p> <p> <br />Imp**** warranty of quality</p> <p>56. (1) In any transaction or agreement pertaining to the supply of goods to a</p> <p>consumer there is an imp**** provision that the producer or importer, the distributor and</p> <p>the retailer each warrant that the goods comply with the requirements and standards</p> <p>contemplated in section 55, except to the extent that those goods have been altered</p> <p>contrary to the instructions, or after leaving the control, of the producer or importer, a</p> <p>distributor or the retailer, as the case may be.</p> <p>(2) Within six months after the delivery of any goods to a consumer, the consumer</p> <p>may return the goods to the supplier, without penalty and at the supplier’s risk and</p> <p>expense, if the goods fail to satisfy the requirements and standards contemplated in</p> <p>section 55, and the supplier must, at the direction of the consumer, either—</p> <p>(a) repair or replace the failed, unsafe or defective goods; or</p> <p>(b) refund to the consumer the price paid by the consumer, for the goods.</p> <p>(3) If a supplier repairs any particular goods or any component of any such goods, and</p> <p>within three months after that repair, the failure, defect or unsafe feature has not been</p> <p>remedied, or a further failure, defect or unsafe feature is discovered, the supplier must—</p> <p>(a) replace the goods; or</p> <p>(b) refund to the consumer the price paid by the consumer for the goods.</p> <p>(4) The imp**** warranty imposed by subsection (1), and the right to return goods set</p> <p>out in subsection (2), are each in addition to—</p> <p>(a) any other imp**** warranty or condition imposed by the common law, this Act</p> <p>or any other public regulation; and</p> <p>(b) any express warranty or condition stipulated by the producer or importer,</p> <p>distributor or retailer, as the case may be.</p> <p> </p> <p>Regards</p> <p> </p> <p> </p>