1 reviews | Active since Nov 2017
Bad service from Toyota extended service plan
Why was I sold an extended service plan with lies and misrepresentation of information. Over the last year you guys have services my car a couple of times services amounting to 18k but I hear that in total I need to pay 31k ... please give me a settlement figure I want to pay what you guys have paid why do I need to pay more than 10k. I am highly disappointed when my car goes in and am told you cannot service it I need to pay out of pocket buy you keep deducting from my account. I dealt with toyota Hartfield Pretoria
Dear Vhugala,
Thank you for bringing this matter to our attention. We have escalated it to the dealership for investigation. They will contact you directly to provide feedback. In the future, we recommend contacting the dealership directly, as correspondence via this platform may cause delays in resolving your queries.
Thank you for your understanding.
Best regards,
Bidvest McCarthy Toyota
Dear Vhugala,
Thank you for bringing this matter to our attention. We have escalated it to the dealership for investigation. They will contact you directly to provide feedback. In the future, we recommend contacting the dealership directly, as correspondence via this platform may cause delays in resolving your queries.
Thank you for your understanding.
Best regards,
Bidvest McCarthy Toyota