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Trymore C

1 reviews | Active since Oct 2023

22 Jun 2024, 13:35

Bad customer care at Bidvest Mccarthy Toyota Woodmead

Toyota Mccarthy woodmead is not compassionate about its customer. I took my car for service on Thursday 20 June 2024 and today Saturday 22 June 2024 the car is dripping alot of engine oil .l called the dealership for assistance with fixing the car or getting a courtesy car for me to go about my business and they couldn't assist because their reception doesn't have any contact numbers of their management to make decisions on how to assist the customer.

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Replies (2)
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Trymore C's update22 Jun 2024, 15:12
Reviewer Update
The customer services Advisor attended to the breakdown. The car is now sorted.
Bidvest Mccarthy Toyota
Bidvest Mccarthy Toyota's reply25 Jun 2024, 08:52
Official
Dear Trymore,

Thank you for bringing your concern to our attention.
We can confirm that our technician resolved the matter to your satisfaction.
Please do not hesitate to contact us should you require any future assistance.

Best Regards,
Bidvest McCarthy Toyota