JL
Jenny L

1 reviews | Active since Jan 2014

23 Jun 2025, 15:45

Altough my time was booked for 9am, I arrived just after 7 and Bidvest Mccarthy Toyota assisted me immediately

Altough my time was booked for 9am, I arrived just after 7 and Bidvest Mccarthy Toyota assisted me immediately. My car went in for a service but I did have 1 concern I raised regarding the breaks. I was called during the morning with minor problems the team picked up and asked if they could fix it, along with the cost it would be. When collecting my car, I was given a FULL recap of what was done, what the issues were and also sorted me out with my concern. When purchasing the vehicle, there was a bluetooth device that i didnt know what it was for. When i collected the car, I asked about it and we had about 5 staff trying to figure out what it is, from googling, to scanning, to laughing about it. Never the less, its a key finder the previous owner forgot in the car. The service was fast and they were eager to assist. I am very happy

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Replies (1)
Bidvest Mccarthy Toyota
Bidvest Mccarthy Toyota's reply24 Jun 2025, 10:36
Official
Dear Jenny,

Thank you for such an amazing and detailed review—it truly made our day! 😊 We’re thrilled to hear that our team could assist you bright and early (even before your appointment time!) and that we could address all your concerns, from brakes to those minor fixes.

As for the mysterious Bluetooth device, we’re glad we could all share a laugh while solving the mystery together—who knew a key finder could bring so much excitement? 😂

Your happiness and satisfaction mean the world to us, and we’re so glad we could make your experience a memorable one. We look forward to seeing you (and your car) again in the future! 🚗✨

Best Regards,
The Bidvest McCarthy Toyota Team