A Disgrace to the Toyota brand.

My vehicle was in pristine condition but was due for its annual service. Toyota Sinoville managed to undo 19 years of good maintenance in one morning. When I returned the vehicle and explained that the issue I was having had only arisen after the service at their dealership, the lying started. I was charged for diagnostic tests to find the problem, which would not have been necessary if it had been serviced by a competent "technician". After holding my vehicle for 5 days I was advised that the fuel pump was the problem and needed to be replaced. I was urged to source a second-hand one and bring it into the dealership to be installed. After consulting with a friend who is a qualified motor mechanic, I contacted my service advisor and asked that the car and invoice be prepared for collection at the end of the day. My friend found nothing wrong with the fuel pump whatsoever. After explaining the problem to him and showig the invoices for the work charged, he said that the only conclusion he could draw was that the fuel strainer had been incorrectly replaced during the original service by a 'techician' who was either unskilled or ***********. When I advised that I would get a professional to check it out, then suddenly the 'technician'or his manager started the CYA process by repairing the part correctly. As far as I am concerned this dealership should admit the mistake, refund invoice 0285SISAAC3581 and take disciplinary action against the ****s who covered up the mistake. Where was the service manager in all this? Does he even know what is happening in his workshop? Clearly not. What Toyota South Africa should consider is whether such management and staff is a good advert*****t for their brand. Messing with a person's car is a safety issue - you take risks with people's lives!! Please do not force the service advisor to contact me and apologise - they are liaisons and probably get **** to as well.