NPS Score
-50
Recommended: Unlikely
Nov '25 - Oct '26
Frequently Asked Questions About Bidvest McCarthy Nissan Randburg
How is Bidvest McCarthy Nissan Randburg rated on Hellopeter?
Hellopeter has tracked Bidvest McCarthy Nissan Randburg across 25 reviews. Bidvest McCarthy Nissan Randburg hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Bidvest McCarthy Nissan Randburg? Write a review to help others decide.
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Sept 2023
Hail Mr Vusi Bhembhe
I would like to give a massive thank you to a Consultant at that dealership Vusi Bhembe, a very friendly and compassionate consultant. From the point of entry he welcomed me and offered me sit.. while taking my details, there was a gentle who had been waiting about 2 minutes and he already asking one of his colleagues to attend to the gentleman. That really left a mark on me. This is the second dealership I had to deal with him after my last service with a different dealer wasn't as pleasant at all. I will follow Mr Vusi Bhembe wherever he goes.
1 reviews | Active since Sept 2023
Hail Mr Vusi Bhembhe
I would like to give a massive thank you to a Consultant at that dealership Vusi Bhembe, a very friendly and compassionate consultant. From the point of entry he welcomed me and offered me sit.. while taking my details, there was a gentle who had been waiting about 2 minutes and he already asking one of his colleagues to attend to the gentleman. That really left a mark on me. This is the second dealership I had to deal with him after my last service with a different dealer wasn't as pleasant at all. I will follow Mr Vusi Bhembe wherever he goes.
1 reviews | Active since Apr 2022
Bought Magnite and a...
Bought Magnite and asked Martin abt reverse camera, he said yes it is there, now the car is here no reverse camera and he now ignore my messages
1 reviews | Active since Apr 2022
Bought Magnite and a...
Bought Magnite and asked Martin abt reverse camera, he said yes it is there, now the car is here no reverse camera and he now ignore my messages
1 reviews | Active since Jun 2022
Horrible dealership
I traded-in a 100% mint condition car with Mr Stephen last year , and only to be given a s**** car . This **** 1 did not even last weeks in my position and had to replaced with another s**** number 2 which I drove for few months , and it had the same problems , when I query the issue they refused to repair the damages telling me as their client that they car is no longer under the dealership guarantee and said I must pay for damages. Imagine I’m now going to be paying monthly instalment for a non-runner sitting in the yard , and this is a finance of over R280k. This experience has been horrific and emotionally exhausted for me and my family . The after sales service is horrible and I would not recommend anyone to do business with them. The matter will be escalated to ombudsman
1 reviews | Active since Jun 2022
Horrible dealership
I traded-in a 100% mint condition car with Mr Stephen last year , and only to be given a s**** car . This **** 1 did not even last weeks in my position and had to replaced with another s**** number 2 which I drove for few months , and it had the same problems , when I query the issue they refused to repair the damages telling me as their client that they car is no longer under the dealership guarantee and said I must pay for damages. Imagine I’m now going to be paying monthly instalment for a non-runner sitting in the yard , and this is a finance of over R280k. This experience has been horrific and emotionally exhausted for me and my family . The after sales service is horrible and I would not recommend anyone to do business with them. The matter will be escalated to ombudsman
1 reviews | Active since Jan 2021
My car’s windscreen cracked whilst servicing my car with Nissan Randburg and no Accountability was taken by the dealership.
Took my car for service at Nissan Randburg on Saturday 7th February 2025. My car’s windscreen had a very minor chip which I got on my way to the Service centre due to small stones hitting the car from the N3 Northbound Roadworks. As I was meant to be at the Nissan Randburg Service Centre by 8am that day, I didn’t have time to attend to the chip before that and was planning to attend to it as soon as I was done with the service. Whilst servicing the car, it seems like something they were doing triggered the crack but nothing was said to me as soon as that happened or even after when I was given the car keys to go collect the car where it was parked after service. I had to find out myself when I got to the car and when I questioned them about it they became defensive and didn’t want to take accountability for their part (the windscreen cracking whilst in their possession and them not saying anything about it). During this incident I’ve been dealing to two ladies called Lesego Moanakwena and Chantelle Heyns who were never willing to take accountability and sort out the issue. Chantelle was showing a low-level form of ************, pounding the table whilst speaking to us and avoiding some of our questions and points during the conversation. We further asked for pictures that should’ve been taken before and after the car was serviced and they didn’t have those. We asked for footage of the car whilst it was being serviced, she (Chantelle) refused to show us or provide us with those. Chantelle also kept on emphasising that we should do whatever we want regarding this matter as she refuses to help in any way. She further stated (more than once) that we can even lodge a complaint with the Motor Industry Ombudsman. Very poor customer service from this dealership and will never recommend it to anyone. Clearly once you’ve bought the car, they don’t really care about you as a client thereafter.
1 reviews | Active since Jan 2021
My car’s windscreen cracked whilst servicing my car with Nissan Randburg and no Accountability was taken by the dealership.
Took my car for service at Nissan Randburg on Saturday 7th February 2025. My car’s windscreen had a very minor chip which I got on my way to the Service centre due to small stones hitting the car from the N3 Northbound Roadworks. As I was meant to be at the Nissan Randburg Service Centre by 8am that day, I didn’t have time to attend to the chip before that and was planning to attend to it as soon as I was done with the service. Whilst servicing the car, it seems like something they were doing triggered the crack but nothing was said to me as soon as that happened or even after when I was given the car keys to go collect the car where it was parked after service. I had to find out myself when I got to the car and when I questioned them about it they became defensive and didn’t want to take accountability for their part (the windscreen cracking whilst in their possession and them not saying anything about it). During this incident I’ve been dealing to two ladies called Lesego Moanakwena and Chantelle Heyns who were never willing to take accountability and sort out the issue. Chantelle was showing a low-level form of ************, pounding the table whilst speaking to us and avoiding some of our questions and points during the conversation. We further asked for pictures that should’ve been taken before and after the car was serviced and they didn’t have those. We asked for footage of the car whilst it was being serviced, she (Chantelle) refused to show us or provide us with those. Chantelle also kept on emphasising that we should do whatever we want regarding this matter as she refuses to help in any way. She further stated (more than once) that we can even lodge a complaint with the Motor Industry Ombudsman. Very poor customer service from this dealership and will never recommend it to anyone. Clearly once you’ve bought the car, they don’t really care about you as a client thereafter.