nn
nico.bora nico.bora
1 reviews | Active since Oct 2016
10 Jan 2019, 15:57
Worst warranty company that ever existed
When you call them to take out a warranty they said it will be paid ,i called the call centre on Monday and said my clutch is slipping and it needs to be replaced and when i took it for repairs to a RMI dealer they say the do not pay for that so why send me to a mechanic and be turned down after ,people should be very careful when taking up a warranty with this guys as its all about taking the clients money and not helping out
Helpful (0)
Replies (2)0
Replies (2)
Bidvest Insurance's replyOfficial
10 Jan 2019, 16:40Dear Mr Bora,
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible.
Kind Regards
IUA COMPLAINTS TEAM
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible.
Kind Regards
IUA COMPLAINTS TEAM
Bidvest Insurance's reply10 Jan 2019, 16:40
Official
Dear Mr Bora,
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible.
Kind Regards
IUA COMPLAINTS TEAM
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible.
Kind Regards
IUA COMPLAINTS TEAM
Bidvest Insurance's replyOfficial
11 Jan 2019, 13:18Dear Mr Bora,
Thank you for allowing us the opportunity to investigate the matter and respond.
We confirm that a detailed response has been sent to the email address that we have on system.
We will proceed to close the matter on our side.
Kind Regards
Candice Razaak
The Complaints Team
Thank you for allowing us the opportunity to investigate the matter and respond.
We confirm that a detailed response has been sent to the email address that we have on system.
We will proceed to close the matter on our side.
Kind Regards
Candice Razaak
The Complaints Team
Bidvest Insurance's reply11 Jan 2019, 13:18
Official
Dear Mr Bora,
Thank you for allowing us the opportunity to investigate the matter and respond.
We confirm that a detailed response has been sent to the email address that we have on system.
We will proceed to close the matter on our side.
Kind Regards
Candice Razaak
The Complaints Team
Thank you for allowing us the opportunity to investigate the matter and respond.
We confirm that a detailed response has been sent to the email address that we have on system.
We will proceed to close the matter on our side.
Kind Regards
Candice Razaak
The Complaints Team