1 reviews | Active since Dec 2016
Worst Service
<p>On the 8th of October a client of Angaria Insurance Brokers went through our boundary wall. They advised us on the 19th of October that they do not deal with the Third Party claims and that we must refer all correspondence to Bidvest. Since then we have emailed them on the 25/10, 22/11, 30/11, 2/12, 8/12 and the 12/12 with no response. Our telephone calls do not get returned. The building companies will be closing tomorrow for Christmas and our boundary wall is still not repaired. The claim number is 12-4802 all the documentation they asked for has been e-mailed to them. What more can I do other then to seek legal action against the person who's vehicle went through my wall and have her cover all the expenses involved.</p>
Dear Ms Du Plessis,
We acknowledge receipt of your comments above.
As per our telephonic discussion, we have refereed the matter to the correct channel within Bidvest and they will be in contact with you shortly.
We apologise for the delay and trust that you find the above in order.
Kind Regards,
Candice Razaak
IUA Complaints Team
Dear Ms Du Plessis,
We acknowledge receipt of your comments above.
As per our telephonic discussion, we have refereed the matter to the correct channel within Bidvest and they will be in contact with you shortly.
We apologise for the delay and trust that you find the above in order.
Kind Regards,
Candice Razaak
IUA Complaints Team
