ML
Mabaale L
1 reviews | Active since Mar 2022
29 Mar 2022, 07:20
Worst service
Worst service I’ve ever experience. Submitted a claim on the 11th November 2021 and till today I have yet to receive feedback or response to my claim. When I call them they claim to be busy with it. I can’t believe it’s taken them over 4 months to review and pay for a claim. By far the worst service I’ve ever received, would never recommend taking this policy.
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Bidvest Insurance's replyOfficial
29 Mar 2022, 08:06Dear Mabaale,
Thank you for raising your concern with our complaints department, we will do everything in our power to make sure your complaint is resolved as quickly as possible and I will make contact with you directly.
Yours sincerely,
B. Ntanzi
The Bidvest Insurance Team
Yours sincerely,
B. Ntanzi
The Bidvest Insurance Team
Bidvest Insurance's reply29 Mar 2022, 08:06
Official
Dear Mabaale,
Thank you for raising your concern with our complaints department, we will do everything in our power to make sure your complaint is resolved as quickly as possible and I will make contact with you directly.
Yours sincerely,
B. Ntanzi
The Bidvest Insurance Team
Yours sincerely,
B. Ntanzi
The Bidvest Insurance Team