WJ
Walied J

1 reviews | Active since Apr 2021

27 Jun 2022, 14:24

Worst Insurance Support

The customer support of Bidvest Insurance is ridiculously lousy. For the past 2 weeks I have been left to follow up on the status of my claim everyday and to-date it is still not resolved. I never received such disgraceful service from any other insurer. Will defintely not recommend it to anyone.

0
Replies (1)
Bidvest Insurance
Bidvest Insurance's reply27 Jun 2022, 17:04
Official
Dear Wa****,
We are very sorry to hear that our service has not met your expectations. Whilst we understand how frustrated you must be, please allow us the opportunity to address the issue you’ve raised. 

I will make contact with you directly.  

Yours sincerely,
B. Ntanzi
The Bidvest Insurance Team