LL
Lindiwe L
1 reviews | Active since Aug 2023
17 Nov 2023, 10:56
Worst Insurance Ever!
I have just canceled 4 policies with them, after 3 months of trying to to get a claim do 1 tyre, they send out an assessor to come take pictures of my cars only for them to turn around and say that they will not be paying out my claim with the worst claims experience of my life, the claims assessor went as far as saying they did not trust that the claims i was logging were valid due to the pictures i sent them.
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Bidvest Insurance's replyOfficial
17 Nov 2023, 11:19Dear Lindiwe,
Thank you for your feedback, we are very sorry to hear that you are unhappy with the outcome of your claim. Please note that claims are assessed in line with the policy terms and conditions and only once all information and documents are received. We will look into your claim to ensure that all processes were followed correctly.
Warm regards,
The Bidvest Insurance Team
Bidvest Insurance's reply17 Nov 2023, 11:19
Official
Dear Lindiwe,
Thank you for your feedback, we are very sorry to hear that you are unhappy with the outcome of your claim. Please note that claims are assessed in line with the policy terms and conditions and only once all information and documents are received. We will look into your claim to ensure that all processes were followed correctly.
Warm regards,
The Bidvest Insurance Team