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Phumudzo M
1 reviews | Active since May 2020
08 Sept 2022, 12:50
Worst experience ever
I honestly did not expect this kind of service from you guys, so i initially had 2 policies with you guys, policy 1, Policy A***4 which i just cancelled this morning due the worst service i have received,
Now i am worried about my Warranty - A***8 policy, does this mean i will also get the same service for you guys???????
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Bidvest Insurance's replyOfficial
08 Sept 2022, 12:57Dear Phumudzo,
Thank you for your feedback regarding our service. Please know that your complaint will be given our full attention to ensure that we resolve the issue raised and we will use this as an opportunity to improve our customer service.
I will make contact with you directly to resolve the matter.
Yours sincerely,
B. Ntanzi
The Bidvest Insurance Team
Thank you for your feedback regarding our service. Please know that your complaint will be given our full attention to ensure that we resolve the issue raised and we will use this as an opportunity to improve our customer service.
I will make contact with you directly to resolve the matter.
Yours sincerely,
B. Ntanzi
The Bidvest Insurance Team
Bidvest Insurance's reply08 Sept 2022, 12:57
Official
Dear Phumudzo,
Thank you for your feedback regarding our service. Please know that your complaint will be given our full attention to ensure that we resolve the issue raised and we will use this as an opportunity to improve our customer service.
I will make contact with you directly to resolve the matter.
Yours sincerely,
B. Ntanzi
The Bidvest Insurance Team
Thank you for your feedback regarding our service. Please know that your complaint will be given our full attention to ensure that we resolve the issue raised and we will use this as an opportunity to improve our customer service.
I will make contact with you directly to resolve the matter.
Yours sincerely,
B. Ntanzi
The Bidvest Insurance Team