EG
Etienne G
1 reviews | Active since Jun 2021
30 Sept 2021, 12:34
Worst experience
Worst experience ever. I have submitted a claim on my Mechanical/ Electrical breakdown policy. My complain was submitted ***. It was 3 weeks ago. My claim is 2 months outstanding. Bidvest motor warranty dont approve claims, they don't even get a incident description. As per the reviews i don't even see that they respond on the complains.
Helpful (0)
Replies (3)0
Replies (3)
Bidvest Insurance's replyOfficial
01 Oct 2021, 16:45Dear Etienne Gouws
We acknowledge receipt of your review and we are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated Complaints Resolution Officer who will investigate and provide feedback to you accordingly.
We may contact you should we require further information.
Kind Regards,
THE COMPLAINTS DEPARTMENT
We acknowledge receipt of your review and we are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated Complaints Resolution Officer who will investigate and provide feedback to you accordingly.
We may contact you should we require further information.
Kind Regards,
THE COMPLAINTS DEPARTMENT
Bidvest Insurance's reply01 Oct 2021, 16:45
Official
Dear Etienne Gouws
We acknowledge receipt of your review and we are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated Complaints Resolution Officer who will investigate and provide feedback to you accordingly.
We may contact you should we require further information.
Kind Regards,
THE COMPLAINTS DEPARTMENT
We acknowledge receipt of your review and we are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated Complaints Resolution Officer who will investigate and provide feedback to you accordingly.
We may contact you should we require further information.
Kind Regards,
THE COMPLAINTS DEPARTMENT
EG
Etienne G's updateReviewer Update
19 Oct 2021, 12:37Good day
in relation to the above - the Complaints Resolution Officer Bono Ntanzi have come back to me and resolved my issue - Thank you for this and in the way that you handled my complain
in relation to the above - the Complaints Resolution Officer Bono Ntanzi have come back to me and resolved my issue - Thank you for this and in the way that you handled my complain
EG
Etienne G's update19 Oct 2021, 12:37
Reviewer Update
Good day
in relation to the above - the Complaints Resolution Officer Bono Ntanzi have come back to me and resolved my issue - Thank you for this and in the way that you handled my complain
in relation to the above - the Complaints Resolution Officer Bono Ntanzi have come back to me and resolved my issue - Thank you for this and in the way that you handled my complain
Bidvest Insurance's replyOfficial
25 Oct 2021, 13:28Dear Mr Gouws,
Thank you for the compliment.
We will sure share your reviews with the consultant .
Kind regards
Thank you for the compliment.
We will sure share your reviews with the consultant .
Kind regards
Bidvest Insurance's reply25 Oct 2021, 13:28
Official
Dear Mr Gouws,
Thank you for the compliment.
We will sure share your reviews with the consultant .
Kind regards
Thank you for the compliment.
We will sure share your reviews with the consultant .
Kind regards