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sM
senty M

1 reviews | Active since Oct 2010

27 Jun 2025, 17:32

***** when it comes to claims

Had both tyre and rim claim declined for any apparent reason, submitted all the pictures and information needed, they keep on taking me up and down . I wouldn't recommend it to anyone , **** insurance

0
Replies (4)
Bidvest Insurance
Bidvest Insurance's reply30 Jun 2025, 08:53
Official
 Dear Senty,
Thank you for your feedback, we are very sorry to hear that you are unhappy with the service provided. 
We will contact you directly to address your concerns. 
Warm regards,
The Bidvest Insurance Team 
sM
senty M's update29 Jul 2025, 14:14
Reviewer Update
Your response did not help , the Indian lady called and **** that she will escalate the matter , nothing happened
sM
senty M's update01 Aug 2025, 08:30
Reviewer Update
Got another response yesterday that claim is in assessment, you are a joke.
Bidvest Insurance
Bidvest Insurance's reply01 Aug 2025, 08:54
Official
Dear Senty,

Apologies for any inconveniences caused. The claims assessors will be in touch with further feedback in due time.

Warm regards,
The Bidvest Insurance Team