1 reviews | Active since Aug 2015
Warranty policy a complete waste of money!
I have been signed up for a 2 year warranty policy for my vehicle which is out of motor plan. 2 weeks ago that car began to shudder whilst driving. I took it to the mechanic who advised that there was an issue with my clutch. Thinking that my warranty would cover this I put in the claim only to be advised that since my vehicle had not broken down, they would not honour the claim. Further, having read through my policy, if i had continued to drive the car and it eventually broken down and would have to be towed, policy would still not honour the claim as i would be considered negligent. So i'm damned if i do and damned if i dont, and at R560 or so a month, it is a waste of money and offers me no relief when i really need it! I am so disappointed in this service and will be cancelling this policy!
Dear Ms Cloete
We acknowledge receipt of your complaint and note the contents thereof.
Kindly note that your matter has been assigned to an administrator and is currently being investigated. A response will be communicated to you shortly.
We appreciate your patience in this regard and trust that you find the above in order.
Kind regards,
Fikile Marhwa
Dear Ms Cloete
We acknowledge receipt of your complaint and note the contents thereof.
Kindly note that your matter has been assigned to an administrator and is currently being investigated. A response will be communicated to you shortly.
We appreciate your patience in this regard and trust that you find the above in order.
Kind regards,
Fikile Marhwa
