Very poor service

Item: Bidvest Insurance
Rating: 1
Author: Jonathan M

I've taken out Bidvest extended warranty on my vehicle on the 24th of August 2020 been paying my policy every month now that I need to process a claim now they can't assist me or don't want too, I got told that I'll be covered up to 20k now they telling me they'll cover me for R1000 which wasn't what u got told when I rook it out

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Replies (2)

Jonathan M's updateReviewer Update

22 Sept 2021, 07:59

I posted this complaint on FB and Twitter they dm’d me that a consultant will call me but up to now nothing

Jonathan M's update22 Sept 2021, 07:59

Reviewer Update

I posted this complaint on FB and Twitter they dm’d me that a consultant will call me but up to now nothing

Bidvest Insurance's replyOfficial

01 Oct 2021, 16:44

Dear Mr Marks

We acknowledge receipt of your review and we are sorry to hear of your dissatisfaction.

Please note that the matter has been allocated to a dedicated Complaints Resolution Officer who will investigate and provide feedback to you accordingly.

We may contact you should we require further information.

Kind Regards,
THE COMPLAINTS DEPARTMENT

Bidvest Insurance's reply01 Oct 2021, 16:44

Official