MS
Muhammed S

1 reviews | Active since Mar 2020

23 Jan 2024, 11:19

Very Impressed, Scratch and Dent Claim after sending relevant information, within 72hrs got a Call from Thobeka Gumede @ Claims , Just Brilliant, Super Efficient knew exactly what is going on , No need for customer to provide explanations, Notified me t

Very Impressed, Scratch and Dent Claim after sending relevant information, within 72hrs got a Call from Thobeka Gumede @ Claims , Just Brilliant, Super Efficient knew exactly what is going on , No need for customer to provide explanations, Notified me that claim has been approved authorization was sent Immediately via E-Mail. Service Excellence , Hope to receive the same service in future

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Replies (1)
Bidvest Insurance
Bidvest Insurance's reply24 Jan 2024, 08:30
Official
Dear Muhammed,

Thank you for your feedback, we are happy to hear that we provided great service, and we will pass the message on to Thobeka.

Warm regards,
The Bidvest Insurance Team