Unhappy
Good Day
***.
The above policy ends on the 31st October 2024. One of your consultants has contacted me regarding a renewal. She explained the different premiums available however upon asking her if the mechatronic / throttle body etc is covered in those premiums she doesnt know. Instead she advises me that I should claim from my insurance for those parts which is nonsense. May I kindly get a call from someone who is well informed of your products so that I can renew my plan.
Regards S. Sishi ***
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Replies (3)0
Replies (3)
Bidvest Insurance's replyOfficial
08 Oct 2024, 16:30Dear Sphelele,
Thank you for your feedback, we are very sorry to hear that you are unhappy with the service provided. We will contact you directly to address your concerns.
Warm regards,
The Bidvest Insurance Team
Thank you for your feedback, we are very sorry to hear that you are unhappy with the service provided. We will contact you directly to address your concerns.
Warm regards,
The Bidvest Insurance Team
Bidvest Insurance's reply08 Oct 2024, 16:30
Official
Dear Sphelele,
Thank you for your feedback, we are very sorry to hear that you are unhappy with the service provided. We will contact you directly to address your concerns.
Warm regards,
The Bidvest Insurance Team
Thank you for your feedback, we are very sorry to hear that you are unhappy with the service provided. We will contact you directly to address your concerns.
Warm regards,
The Bidvest Insurance Team
's updateReviewer Update
08 Oct 2024, 17:20Good day
Just received a call back from Jermaine Govender (Supervisor) who clarified the way forward and restored my faith in your company. A big thank you to Lynal Naicker as she assisted me in the renewal of my premium.
Thank you guys for the great service.
Regards
S. Sishi
Just received a call back from Jermaine Govender (Supervisor) who clarified the way forward and restored my faith in your company. A big thank you to Lynal Naicker as she assisted me in the renewal of my premium.
Thank you guys for the great service.
Regards
S. Sishi
's update08 Oct 2024, 17:20
Reviewer Update
Good day
Just received a call back from Jermaine Govender (Supervisor) who clarified the way forward and restored my faith in your company. A big thank you to Lynal Naicker as she assisted me in the renewal of my premium.
Thank you guys for the great service.
Regards
S. Sishi
Just received a call back from Jermaine Govender (Supervisor) who clarified the way forward and restored my faith in your company. A big thank you to Lynal Naicker as she assisted me in the renewal of my premium.
Thank you guys for the great service.
Regards
S. Sishi
Bidvest Insurance's replyOfficial
09 Oct 2024, 08:29Dear Sphelele,
Thank you for your feedback, we are glad the issue has been resolved. Please feel free to remove this review and post a positive review to share your experience.
Warm regards,
The Bidvest Insurance Team
Thank you for your feedback, we are glad the issue has been resolved. Please feel free to remove this review and post a positive review to share your experience.
Warm regards,
The Bidvest Insurance Team
Bidvest Insurance's reply09 Oct 2024, 08:29
Official
Dear Sphelele,
Thank you for your feedback, we are glad the issue has been resolved. Please feel free to remove this review and post a positive review to share your experience.
Warm regards,
The Bidvest Insurance Team
Thank you for your feedback, we are glad the issue has been resolved. Please feel free to remove this review and post a positive review to share your experience.
Warm regards,
The Bidvest Insurance Team