aS
ahmed S
1 reviews | Active since Apr 2011
06 May 2019, 12:18
********* no care attitude from a BIG Group
Have a Motorplan B ********** 511 expired on 4 May 19 took the car to audi 30 Apr 19 Audi submitted a claim on 3 May 19 Bidvest response that the motorplan has expired I have a legal contract till 4 May 19 how can this not be accommodated , I am an ex employee of Bidvest did not fathom that issues like these will harm the Group's Image, this is not the Bidvest I worked at
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Bidvest Insurance's replyOfficial
06 May 2019, 12:43Good day Mr Suleman,
We acknowledge receipt of your review and thank you for bringing the matter to our attention.
We are sorry to hear of your dissatisfaction with the claims process. The matter has been allocated to an administrator for investigation and urgent feedback.
We trust that you find the above in order.
Kind Regards
The Complaints Team
We acknowledge receipt of your review and thank you for bringing the matter to our attention.
We are sorry to hear of your dissatisfaction with the claims process. The matter has been allocated to an administrator for investigation and urgent feedback.
We trust that you find the above in order.
Kind Regards
The Complaints Team
Bidvest Insurance's reply06 May 2019, 12:43
Official
Good day Mr Suleman,
We acknowledge receipt of your review and thank you for bringing the matter to our attention.
We are sorry to hear of your dissatisfaction with the claims process. The matter has been allocated to an administrator for investigation and urgent feedback.
We trust that you find the above in order.
Kind Regards
The Complaints Team
We acknowledge receipt of your review and thank you for bringing the matter to our attention.
We are sorry to hear of your dissatisfaction with the claims process. The matter has been allocated to an administrator for investigation and urgent feedback.
We trust that you find the above in order.
Kind Regards
The Complaints Team