AK
Andiswa K
1 reviews | Active since May 2021
31 May 2021, 11:41
TYRES CLAIM
I just put a claim this month on the 13 of May for 2 tyres, they said I must send them all the docs and photos to process the claim which I sent them, then they keep on telling me that the photos are not clear enough I went back to that shop 3times and it's far from where m staying . I'd never recommend anyone to take ur cover.
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Bidvest Insurance's replyOfficial
31 May 2021, 14:01Dear Ms Base,
We acknowledge receipt of your review and we are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated Complaints Resolution Officer who will investigate and provide feedback to you accordingly.
We may contact you should we require further information.
Kind Regards,
THE COMPLAINTS DEPARTMENT
We acknowledge receipt of your review and we are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated Complaints Resolution Officer who will investigate and provide feedback to you accordingly.
We may contact you should we require further information.
Kind Regards,
THE COMPLAINTS DEPARTMENT
Bidvest Insurance's reply31 May 2021, 14:01
Official
Dear Ms Base,
We acknowledge receipt of your review and we are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated Complaints Resolution Officer who will investigate and provide feedback to you accordingly.
We may contact you should we require further information.
Kind Regards,
THE COMPLAINTS DEPARTMENT
We acknowledge receipt of your review and we are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated Complaints Resolution Officer who will investigate and provide feedback to you accordingly.
We may contact you should we require further information.
Kind Regards,
THE COMPLAINTS DEPARTMENT