LM
Ludwe M
1 reviews | Active since Jan 2022
27 Jan 2022, 18:24
Tyre puncture claim
Poor service, I am still waiting for a feedback after almost a month. I have sent follow-up texts but no response.
Helpful (0)
Replies (3)0
Replies (3)
Bidvest Insurance's replyOfficial
28 Jan 2022, 08:43Dear Ludwe,
Thank you for raising your concern with our complaints department, we will do everything in our power to make sure your complaint is resolved as quickly as possible and I will make contact with you directly.
Yours sincerely,
B. Ntanzi
The Bidvest Insurance Team
Thank you for raising your concern with our complaints department, we will do everything in our power to make sure your complaint is resolved as quickly as possible and I will make contact with you directly.
Yours sincerely,
B. Ntanzi
The Bidvest Insurance Team
Bidvest Insurance's reply28 Jan 2022, 08:43
Official
Dear Ludwe,
Thank you for raising your concern with our complaints department, we will do everything in our power to make sure your complaint is resolved as quickly as possible and I will make contact with you directly.
Yours sincerely,
B. Ntanzi
The Bidvest Insurance Team
Thank you for raising your concern with our complaints department, we will do everything in our power to make sure your complaint is resolved as quickly as possible and I will make contact with you directly.
Yours sincerely,
B. Ntanzi
The Bidvest Insurance Team
LM
Ludwe M's updateReviewer Update
28 Jan 2022, 18:54I am glad that Bidvest has resolved my concern so quickly. All thanks to TK and other staff of Bidvest Insurance for the quick assistance, diligence and care.
Thanks for prioritising customer care... Keep up the good work.
Thanks for prioritising customer care... Keep up the good work.
LM
Ludwe M's update28 Jan 2022, 18:54
Reviewer Update
I am glad that Bidvest has resolved my concern so quickly. All thanks to TK and other staff of Bidvest Insurance for the quick assistance, diligence and care.
Thanks for prioritising customer care... Keep up the good work.
Thanks for prioritising customer care... Keep up the good work.
Bidvest Insurance's replyOfficial
31 Jan 2022, 14:13Dear Ludwe,
We are glad to have been able to resolve the issues raised, and we will do our very best to ensure that these do not occur again.
Warm regards,
The Bidvest Insurance Team
We are glad to have been able to resolve the issues raised, and we will do our very best to ensure that these do not occur again.
Warm regards,
The Bidvest Insurance Team
Bidvest Insurance's reply31 Jan 2022, 14:13
Official
Dear Ludwe,
We are glad to have been able to resolve the issues raised, and we will do our very best to ensure that these do not occur again.
Warm regards,
The Bidvest Insurance Team
We are glad to have been able to resolve the issues raised, and we will do our very best to ensure that these do not occur again.
Warm regards,
The Bidvest Insurance Team