MH
Mandy H
1 reviews | Active since Oct 2020
23 Jun 2022, 15:25
tyre insurance takes a long time to settle
if you submit, you need to call the next day and ask for an assessor, then call again the following day to follow up, that way you will get refunded in a week, if you submit and dont follow up, you will literally wait forever
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Bidvest Insurance's replyOfficial
23 Jun 2022, 16:12Dear Mandy,
Thank you for your feedback regarding our service. Please know that your complaint will be given our full attention to ensure that we resolve the issue raised and we will use this as an opportunity to improve our customer service.
I will make contact with you directly to resolve the matter.
Yours sincerely,
B. Ntanzi
The Bidvest Insurance Team
I will make contact with you directly to resolve the matter.
Yours sincerely,
B. Ntanzi
The Bidvest Insurance Team
Bidvest Insurance's reply23 Jun 2022, 16:12
Official
Dear Mandy,
Thank you for your feedback regarding our service. Please know that your complaint will be given our full attention to ensure that we resolve the issue raised and we will use this as an opportunity to improve our customer service.
I will make contact with you directly to resolve the matter.
Yours sincerely,
B. Ntanzi
The Bidvest Insurance Team
I will make contact with you directly to resolve the matter.
Yours sincerely,
B. Ntanzi
The Bidvest Insurance Team