TYRE CLAIM *UNHAPPY CLIENT*

Tyre Claim. On Monday (08/04/2024) i called claim department but no answer in more than 5 attempts. Tuesday more than 3 attempts while i also sent an email. They responded to the email but when i reply they never said anything or even call me after i've asked them to call me.

Now it's Wednesday where i have managed to get someone to assist. I am claiming for two tyre which are not even repairable, meaning my car is not drivable. Pictures of Two tyres means they won't even fit to be emailed as the size limit on public/private mail server. Now the are also telling me that their WhatsApp line is not working and there is no other way for me to send pictures.

Overall experience is that i have spend more than 200 bucks while on the call waiting to get someone to assist me over the phone and even today my claim has not be delt with.

I AM CANCELLING THIS POLICY AND TAKING LEGAL ACTINS TO GET ALL MY PREMIUMS BACK.