BMm
Brian Mokubyane mokubyane.brian
1 reviews | Active since Sept 2022
19 Sept 2022, 11:28
Tyre Claim
After have spoken to about 4 different consultant who did not have empathy, call dropped as well, i got a call from TK who was so professional, audible as well understanding of the process and assisted me in less than 5 minutes.
Thank you Tk for you professional assistance.
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Bidvest Insurance's replyOfficial
19 Sept 2022, 17:02Dear Brian,
Thank you for your feedback.
Whilst we are glad to hear that Ntokozo provided you with service which met your expectations, we are very sorry to hear that you are not happy with your initial interactions with our agents. We will look into this and use this as an opportunity to improve our service.
Yours sincerely,
The Bidvest Insurance Team
Thank you for your feedback.
Whilst we are glad to hear that Ntokozo provided you with service which met your expectations, we are very sorry to hear that you are not happy with your initial interactions with our agents. We will look into this and use this as an opportunity to improve our service.
Yours sincerely,
The Bidvest Insurance Team
Bidvest Insurance's reply19 Sept 2022, 17:02
Official
Dear Brian,
Thank you for your feedback.
Whilst we are glad to hear that Ntokozo provided you with service which met your expectations, we are very sorry to hear that you are not happy with your initial interactions with our agents. We will look into this and use this as an opportunity to improve our service.
Yours sincerely,
The Bidvest Insurance Team
Thank you for your feedback.
Whilst we are glad to hear that Ntokozo provided you with service which met your expectations, we are very sorry to hear that you are not happy with your initial interactions with our agents. We will look into this and use this as an opportunity to improve our service.
Yours sincerely,
The Bidvest Insurance Team