SM
Sipho M

1 reviews | Active since Jan 2022

20 Jan 2022, 11:04

Tyre claim.

I lodged a claim thruogh Tyremart on the 18-01-2022 . Did a follow up twice on the 19-01- 22 but i was told someone will come back to me but he never did. Today i called and the consultant said they didnt receive documents but i insisted until he found them promisng to assist me. I m still waiting . Worse service i got this time.

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Replies (1)
Bidvest Insurance
Bidvest Insurance's reply20 Jan 2022, 11:21
Official
Dear Sipho,

 Please accept our apologies for the delay in processing your claim and I understand how frustrating this must be for you. I will contact you directly to resolve the situation and once again, please accept our apologies for the delay. 
Warm regards,
B. Ntanzi
The Bidvest Insurance Complaints Team