SM
Sipho M
1 reviews | Active since Jan 2022
20 Jan 2022, 11:04
Tyre claim.
I lodged a claim thruogh Tyremart on the 18-01-2022 . Did a follow up twice on the 19-01- 22 but i was told someone will come back to me but he never did. Today i called and the consultant said they didnt receive documents but i insisted until he found them promisng to assist me. I m still waiting . Worse service i got this time.
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Replies (1)Bidvest Insurance's replyOfficial
20 Jan 2022, 11:21Dear Sipho,
Please accept our apologies for the delay in processing your claim and I understand how frustrating this must be for you. I will contact you directly to resolve the situation and once again, please accept our apologies for the delay.
Warm regards,
B. Ntanzi
The Bidvest Insurance Complaints Team
Please accept our apologies for the delay in processing your claim and I understand how frustrating this must be for you. I will contact you directly to resolve the situation and once again, please accept our apologies for the delay.
Warm regards,
B. Ntanzi
The Bidvest Insurance Complaints Team
Bidvest Insurance's reply20 Jan 2022, 11:21
Official
Dear Sipho,
Please accept our apologies for the delay in processing your claim and I understand how frustrating this must be for you. I will contact you directly to resolve the situation and once again, please accept our apologies for the delay.
Warm regards,
B. Ntanzi
The Bidvest Insurance Complaints Team
Please accept our apologies for the delay in processing your claim and I understand how frustrating this must be for you. I will contact you directly to resolve the situation and once again, please accept our apologies for the delay.
Warm regards,
B. Ntanzi
The Bidvest Insurance Complaints Team
