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Jane Ntombikayise Mbele ntombi.mbele

1 reviews | Active since Mar 2024

12 Mar 2024, 09:37

TYRE CLAIM

THE SERVICE IS NOT GOOD AND THEY DO NOT COMMUNICATE IF THE ARE MORE PICRURES THAT ARE MISSING, I HAD TO KEEP ON CALLING TO FIND OUT ABOUT MY CLAIM AS TO HOW FAR IT IS. THEY DO NOT STICK TO THEIR TURN AROUND TIME WHICH IS 48HOURS, AS I HAD TO WAITMORE THAN A WEEK FOR MY CLAIM TO BE APPROVED.

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Replies (1)
Bidvest Insurance
Bidvest Insurance's reply12 Mar 2024, 10:00
Official
Dear  Jane,

Thank you for your feedback, we are very sorry to hear that you are unhappy with the service provided. We will contact you directly to address your concerns. 

Warm regards,
The Bidvest Insurance Team