Tyre claim

I am frustrated with the constant hassles when claiming from Bidvest Tyre Insurance. I submitted a claim on Friday, and as of today, I have not received any feedback. Your team is requesting an invoice for tyre removal, but I’ve explained I purchased a second-hand tyre just to keep moving, and no invoice is available.

This repeated inefficiency and lack of communication is unacceptable. I expect a prompt resolution to my claim.