BG
Busisiwe G

1 reviews | Active since Nov 2018

01 Jun 2022, 12:47

TYRE AND RIM POLICY IS A ****

The way bidvest handles their claims its not good at all it took me the while week stranded without a car .no one could really assist wow given a chance im shopping around to move to anther insurance on top of the incompency I had to pay 1500 extra now there is stories that rim not cover only tyre .I'd advise anyone not to take the trye and rim policy it's a *******

0
Replies (1)
Bidvest Insurance
Bidvest Insurance's reply01 Jun 2022, 13:03
Official
Dear Busisiwe,

We are sorry to hear that you are unhappy with the outcome of your claim. Our claims team process all claims in adherence to the terms and conditions of the policy but I will look into this particular issue for you. 

I will contact you directly to resolve the matter. 

Yours sincerely,
B. Ntanzi
The Bidvest Insurance Team